Shipping Policy | Orven

Orven ships premium bamboo underwear worldwide, with a focus on fast and reliable delivery across the European Union, United Kingdom and beyond. Below you'll find our processing times, delivery estimates and tracking details.

Free Shipping on Orders Over €39.99

Enjoy free standard shipping on all EU and UK orders above €39.99. No code required — discount applied automatically at checkout.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. Multipacks (Kits) ship on the same timeline.

Shipping Methods & Estimated Delivery

• United Kingdom: 2–7 business days (Free Standard) / 2–5 business days (Priority)
• European Union: 2–7 business days (Free Standard) / 2–5 business days (Priority)
• North America: 5–12 business days (Standard) / 3–6 business days (Express)
• Rest of Europe: 3–8 business days (Free Standard) / 2–6 business days (Priority)
• Worldwide: 7–21 business days depending on destination

Real-Time Tracking

You'll receive a tracking number by email as soon as your order ships. Track your Orven package through your account dashboard or directly via the carrier portal.

Customs & Import Duties

International orders outside the EU may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the recipient. EU orders are duty-free thanks to our intra-EU fulfilment.

Lost or Delayed Shipments

If your Orven order hasn't arrived within the estimated time, contact support@orven.com with your order number. We'll investigate and replace or refund as needed.