Privacy Policy | Orven

Last updated: 2026-06-09

This Privacy Policy explains how Orven ("we", "us", or "our") collects, uses and discloses your personal information when you visit our website, use our services, or make a purchase from our online store. Orven complies with the EU General Data Protection Regulation (GDPR) and applicable national data protection laws.

Information We Collect

• Contact information: name, address, billing address, shipping address, phone, email
• Order information: items ordered, shipping/billing addresses, payment confirmation
• Account information: username, password, security questions, preferences
• Device information: IP address, browser type, device identifiers
• Usage information: how you interact with our website and services

How We Use Your Information

• To process and fulfill your Orven orders
• To communicate with you about your orders, account, and customer service requests
• To improve and personalise our services and product recommendations
• For marketing and promotional purposes (with your explicit consent)
• To prevent fraud and ensure platform security
• To comply with EU consumer and data protection laws

Sharing Your Information

We share your information with trusted service providers (payment processors, shipping carriers, analytics providers) under strict data processing agreements. We never sell your personal data.

Your GDPR Rights

Under EU law, you have the right to access, correct, delete, port, or restrict processing of your personal information at any time. You may also object to direct marketing.

Cookies & Tracking

Our site uses cookies for essential functionality, analytics and marketing. You can manage cookie preferences via the consent banner displayed on first visit.

Contact

For privacy questions or to exercise your rights, contact us at support@orven.com. Our Data Protection Officer responds within 30 days.